Last updated on September 8th, 2018
Microsoft has started to adopt some key software development practices from Yammer, the ESN (enterprise social networking) vendor it acquired several months ago. Specifically, Microsoft sees great value in the way Yammer introduces weekly changes and new features to its cloud-hosted suite and then closely monitors their usage to determine if they are useful to customers. This process of tweaking software in constant small doses and then rapidly vetting the impact by slicing and dicing user analytics represents a major departure from Microsoft’s traditional “big bang” product upgrade approach.